This Privacy Policy explains how The Podiatry Foot Clinic Essex collects, uses, and protects

 your personal information when you visit our website or receive podiatry services from us. We are committed to safeguarding your privacy and ensuring your personal data is handled securely and in accordance with data protection laws, including the UK GDPR and Data Protection Act 2018.

We may collect and process the following personal information:

• Name, date of birth, address, telephone number, and email address
• Medical history and information relevant to your podiatry care
• Appointment records, treatment notes, and correspondence
• Payment details (where applicable)

We use your information to:

• Provide safe, effective podiatry treatment
• Manage appointments and communicate with you about your care
• Process payments and invoices
• Maintain accurate clinical records as required by law
• Improve our services and patient experience

We will only use your personal data for the purposes it was collected for, unless we reasonably consider it necessary for another purpose compatible with your original reason for providing it.

• All records are stored securely in compliance with healthcare regulations
• Access to your personal information is restricted to authorised staff only
• We use secure systems to protect electronic data
• We regularly review and update our security practices

We will never sell or share your personal information for marketing purposes. We may share your data with:

• Other healthcare professionals involved in your care (with your consent)
• Regulatory or legal authorities if required by law
• Service providers (such as secure clinical software) who support our operations, under strict confidentiality agreements

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your data (where legally permissible)
• Withdraw consent for the use of your data (where consent is required)
• Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

Our website may use cookies to improve functionality and user experience. You can adjust your browser settings to refuse cookies if you prefer.

We are required by law to retain medical records for a minimum period (usually 7 years, or longer for children). After this period, your data will be securely destroyed.

If you have any questions about this Privacy Policy or how your data is handled, please contact us.