Podiatry Privacy Policy

Privacy Policy

This Privacy Policy explains how The Podiatry Foot Clinic Essex collects, uses, and protects your personal information when you visit our website or receive podiatry services from us. We are committed to safeguarding your healthcare privacy and ensuring your personal data is handled securely and in accordance with data protection laws, including the UK GDPR and Data Protection Act 2018.

Information We Collect

We may collect and process the following personal information:

- Name, date of birth, address, telephone number, and email address

- Medical history and information relevant to your podiatry care

- Appointment records, treatment notes, and correspondence

- Payment details (where applicable)

How We Use Your Information

We use your information to:

- Provide safe, effective podiatry services

- Manage appointments and communicate with you about your care

- Process payments and invoices

- Maintain accurate clinical records as required by law

- Improve our services and patient experience

We will only use your personal data for the purposes it was collected for, unless we reasonably consider it necessary for another purpose compatible with your original reason for providing it.

How We Protect Your Information

All records are stored securely to uphold patient data protection and comply with healthcare regulations. Access to your personal information is restricted to authorised staff only. We use secure systems to protect electronic data and regularly review and update our security practices.

Sharing Your Information

We will never sell or share your personal information for marketing purposes. We may share your data with:

- Other healthcare professionals involved in your care (with your consent)

- Regulatory or legal authorities if required by law

- Service providers (such as secure clinical software) who support our operations, under strict confidentiality agreements

Your Rights

You have the right to:

- Access the personal information we hold about you

- Request corrections to inaccurate or incomplete information

- Request deletion of your data (where legally permissible)

- Withdraw consent for the use of your data (where consent is required)

- Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

Cookies on Our Website

Our website may use cookies to improve functionality and user experience. You can adjust your browser settings to refuse cookies if you prefer.

How Long We Keep Your Information

We are required by law to retain medical records for a minimum period (usually 7 years, or longer for children). After this period, your data will be securely destroyed.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.